Project Leadership and Communication

$59.00 $29.50

This course reinforces communication skills and explores challenges related to the integration of various stakeholders viewpoints.


Solid communication skills are critical at all levels of an organization, for team members and leaders alike. Leaders influence and motivate, team members are engaged in positive interactions, and all involved are expected to contribute to problem resolution and project success. Flexibility and awareness of everyone’s role is crucial to communicate in an appropriate and effective manner.

Distribution of PDUs:

As per PMI Talent Triangle™
• Technical: 2 PDUs
• Leadership 4 PDUs
• Strategic and Business: 4 PDUs
• Total PDUs: 10

Learning Objectives

In this course, students will:

  • Plan an effective management of the flow of information by taking into account the various requirements of stakeholders
  • Consider strategies to facilitate roles and influence understanding and agreement
  • Reflect on cultural differences and assess situations involving conflicts of interest
  • Differentiate the relative importance of opinions expressed by diverse people involved in your project.


  1. How Will You Manage the Flow of Information?
  2. Who Will Be Doing What? Are there Clear Roles & Responsibilities?
  3. How Will you Ensure Everyone is On Board?
  4. What Approaches Can be Used to Engage and Satisfy Customers?

How To Claim Continuing Education PDUs

To claim and report your earned PDUs, go to PMI’S CCRS at Go to “Report PDUs”, select the category “EDUCATION” option “Course or Training” and fill in the form to indicate the course details including the provider and course name, description, and date started/completion. Verify the accuracy of your claim before submitting.

Training Provider

The training certificate is issued by the Campus for Itech Continuing Education (ITCE) ™ . Keep your certificate in your record as a valid proof that you have completed activities pertaining to PMI CCRS category “EDUCATION” and/or ScrumAlliance category “LEARNING”.

Amount of PDUs and SEUs per Credential

    • Claiming PDU Credits with PMI CCRs for PMI certification renewal
      Our courses provide learning for a diverse set of skills aligned with PMI Talent Triangle®. Category “EDUCATION”. No limit on the amount of PDUs that can be earned per 3-year cycle.
    • Distribution of PDU per skillset as per PMI Talent Triangle® to claim for this course:
      PMI CertificationPDU TechnicalPDU LeadershipBusiness StrategyTotal PDUs
    • Claiming SEU Credits with the ScrumAlliance®
      Students can claim Scrum Educational Units (SEU credits) to maintain/renew their ScrumAlliance® certification – Category “LEARNING”. No limit on the amount of SEUs that can be earned per 2-year cycle.
    • Amount of SEUs to claim for this course:
      SCRUM certificationTotal SEUs
      Foundational (CSM®, CSPO®, CSD®)10
      Advanced (A-CSM®, A-CSPO®)10
      Professional (CSP®-SM, CSP®-PO, CSP®)10

Access Included

30 days unlimited online access